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Privacy Policy

Privacy Policy2018-10-23T13:52:48+00:00

What personal data we collect and why we collect it

This Privacy Policy explains what information is collected by Softappi when you visit the softappi.com website (hereinafter “the website”), visit any related websites (hereinafter “subdomains”), use any other services provided by www.softappi.com, or communicate with us by any means including by email, phone, messenger, or any other medium. This Privacy Policy also explains how you can control the information we collect, how this information will be used, and how to contact us. This document describes how we protect your personal data.

Who collects data about you

Your data is collected by www.softappi.com and is not used by or shared with anyone not mentioned in this Privacy Policy. If you have any questions, comments, or requests related to data collection or this policy, please contact us at privacy@softappi.com

What data we collect about you

When you contact us

We collect data that you submit through the contact form on our website or that you disclose to us by other means such as orally (over a call) or in writing (in an email or other text message). We collect your full name, email address, phone number, and any additional information you provide.

When you subscribe to our updates

When you subscribe to our updates via the blog, we collect the email address you provide and your subscription preferences.

When you apply for a job

When you apply to join our team, we collect information from your CV and any additional information you provide us by any written or oral means.

Data that is automatically collected when you visit the website and subdomains

Third-party services. Our website and subdomains use third-party services to collect standard internet log information and details about visitors’ behavior patterns. To collect this information, we use Google Analytics. We do this to improve your experience on our website and to provide you with the most relevant information. Google Analytics gives us information about user behavior such as platforms and browsers used to access the website and subdomains, pages visited on the website and subdomains, the region from which a visitor is accessing the website and subdomains, how a visitor accessed our website and subdomains (e.g. via search engines, referring pages, direct visits), and other behavioral information. This information is processed strictly anonymously. You can find more detailed information about how Google uses information from sites or apps that use their services here: https://policies.google.com/technologies/partner-sites. We carefully investigate all third-party services that we use to make sure they are compliant with all current regulations.

Cookies

We use cookies to personalize our service and to improve the experience on our website and subdomains. Here is a list of cookies thaty we use:

Provider Name/cookie name/ Expiration / Description

  • Google Analytics/_ga/expiration: 2 years/This cookie helps Google Analytics identify visitor sessions.
  • Google/1P_JAR/expiration: 1 month/This cookie is used to collect website statistics and track conversion rates.
  • Google/AID/Expiration ~ 1.5 year/This cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device.
  • Google/APISID/NID/〜 2 years/6 month/This cookie is used by Google to store user preferences and information for Google Maps.
  • Google/SSID/UULE/2 years/These cookies are used by Google to store user preferences and information for Google and Google Analytics.
  • OTZ/SAPISID/SID/30 days/2 years/〜 2 years/These cookies are used for tracking Google analytics and G+ button use.

How we use your personal data

For contacting you

We will use your email address, phone number, or other contact information you provide us by written or oral means for contacting you and providing you with the services and information that you request; it also allows us to correctly respond to your comments and questions.

For establishing business relations

If you are an existing customer of Softappi or we reasonably believe that you might want to be our customer, we will use your email address, phone number, and other contact information you provide us by written or oral means for establishing a business relationship, sending you information about our services, and providing you with updates that may be related to your personal and professional interests.

For providing you with information

If you have subscribed to our updates, we will use the email address you provided to send information about our services, recent updates, latest products, case studies, and research.

For automated processing

If you visit the website, data about your behavior on the site will be automatically processed by cookies and third-party services to help us better understand your preferences and improve your experience on the website.

Third parties

To ensure the security of your sensitive information, we carefully select third-party services that we use. We use exceptional services that claim they are compliant with GDPR and other data protection regulations. You can contact us at privacy@softappi.com for more information about taking appropriate and suitable security measures.

Third-party services
  1. Your data may be transferred to third-party services including Google Analytics, all of which are compliant with GDPR and other regulations. Their privacy policies can be found here:

Google Analytics – https://policies.google.com/privacy

  1. Plugin: Smush Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below.Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator’s email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.
  2. Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.
  3. Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.
  4. Brave payments plugin.
    1. The privacy policy for the brave.com website including the community forum is at: https://brave.com/website-privacy
    2. The policy for the BAT Publishers service is at: https://basicattentiontoken.org/publisher-privacy/
  5. Albacross plugin for collecting leads – The basics of Albacross lies in capability in identifying companies and not individuals. Thus the services provided by them are fully compliant with the new GDPR legislation. To that end check details including their Privacy Policy and  Data Processing Agreement.

How to withdraw your consent for collecting, processing, and using your data

You have the right to withdraw consent for collecting, processing, and using your data at any time by sending an email to privacy@softappi.com

How long your data is stored for

Your data will be stored until the moment you withdraw your consent or our business relationship is broken off, whichever happens later.

Your rights as a data subject

Right to access

You have the right to find out what data is being collected and processed, how it is being used, for how long it is being stored, if your data has been transferred to any third parties, and how you can withdraw your consent for data collection, processing, and use.

Right to rectification

You have the right to ask that we rectify inaccurate personal data. Taking into account the purposes of data processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure

You have the right to obtain from us the erasure of your personal data when this personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, when you withdraw your consent on which the processing was based, or when your data is processed illegally.

Right to restrict processing

You have the right to restrict us from processing your data if:

– you contest the accuracy of your personal data; in this case, we shall not process your data for a period sufficient for us to verify the accuracy of the personal data;

– the processing is unlawful and you oppose the erasure of your personal data and request the restriction of its use instead;

– your personal data is no longer needed for the purposes of processing but is still required by you for the establishment, exercise, or defence of legal claims;

– you object to processing your personal data on grounds related to your particular situation; in this case, we only have the right to process your personal data if we provide legitimate grounds for processing it that are more compelling than your grounds for not processing.

How you can raise a complaint

You can raise a complaint be sending an email to privacy@softappi.com

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Privacy Policy updates

We will update this Privacy Policy from time to time. Updates may be in response to changes to existing law or changes to security standards and best practices for third-party services or tools that we use. We will update this Privacy Policy as we consider it necessary.

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